Effective Date: December 17, 2025
At LUX, your privacy is of the utmost importance to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit the site, we collect certain information necessary to provide a seamless shopping experience.
Order Information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through our third-party payment processors), email address, and phone number.
Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and time zone to help us improve site performance and security.
2. How We Use Your Information
We use the information we collect generally to fulfill any orders placed through the site. Additionally, we use this information to:
Communicate with you regarding your order or account.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or services, but only if you have opted into our marketing communications.
3. Sharing Your Personal Information
We respect your privacy and will never sell your personal information. We only share your personal information with third parties to help us use your personal information as described above. For example:
Squarespace: We use Squarespace to power our online store.
Payment Processors: We use secure third-party services (such as Stripe or PayPal) to process payments. We do not store your full credit card details on our servers.
Shipping Carriers: We share your shipping address and contact details with our carriers to ensure delivery of your order.
4. Your Rights
If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact page or at luxnutss@gmail.com.